Information We Collect

Information You Provide

When you contact us, request a quote, submit a form, or book our services, we may collect:

• Name
• Email address
• Phone number
• Event details
• Venue information
• Billing information
• Any other information you voluntarily provide

Event Photos and Videos

As part of our services, we may collect and process:

• Photographs
• Videos
• GIFs
• Boomerangs
• Digital photo booth content
• Event galleries

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referral sources
• Website usage data

How We Use Your Information

We may use your information to:

• Respond to inquiries and provide customer support
• Process bookings and payments
• Deliver contracted services
• Share event galleries and digital content
• Communicate important updates regarding your event
• Improve our website, services, and customer experience
• Comply with legal obligations
• Protect against fraud or unauthorized activity
• Event Content and Media Usage

Photos, videos, and other content captured during your event are created as part of the services we provide.

With client permission, we may use selected content for:

• Our website portfolio
• Social media platforms
• Marketing materials
• Advertising and promotional purposes

If you do not wish for your event content to be used for promotional purposes, please notify us in writing before your event date.

Digital Sharing Features

Certain photo booth experiences allow guests to receive photos, GIFs, videos, or other content via email, text message, QR code, or other sharing methods.

By using these features, guests consent to the collection and processing of the information necessary to deliver their content.

We do not sell, rent, or trade guest contact information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze website traffic
• Remember user preferences
• Enhance the user experience

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly as a result.

Third-Party Services

We may use trusted third-party providers to assist with:

• Website hosting
• Contact forms
• Payment processing
• Analytics services
• Gallery delivery platforms
• Email communications

These providers may have access to personal information only as necessary to perform services on our behalf and are required to maintain the confidentiality of that information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements

Event photos and digital content may be retained for archival, backup, and business purposes unless otherwise agreed upon in writing.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services may be used at events attended by children. We do not knowingly collect personal information directly from children without appropriate consent from a parent, guardian, or event organizer when required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

• Email: hello@candidclipsandco.com
• Website: www.candidclipsandco.com